CANCELLATION WITH NON REFUNDABLE POLICY. 

• Wahana Virendra reserves the right to cancel a booking and change the schedule without any liability to the passenger due to major problem with the vessel, bad weather, technical issue, safety concerns related to passenger and/or crew or by direction from the Indonesian Government and/or Harbor Master
• Wahana Virendra shall not be liable for damages or losses that may arise in the event of cancellation or delay of the service. Wahana Virendra shall not be liable in any way for the cost of any accommodation, connecting flights or for any alternative means of travel which may arise through cancellations or delays. Additional expense so arising shall be the sole liability and responsibility of the passenger

To avoid disappointment concerning a connecting flight at any airport, Wahana Virendra suggest providing yourself at least 24 hours before your onward travel.

2. CANCELLATION WITH REFUNDABLE POLICY. 

• In the event of a ticket or booking being cancelled by the passenger, Wahana Virendra reserves the right to charge cancellation fees as follows: Cancellation more than 1 week of travel date: full refund. Cancellation less than 1 week but more than 48 hours from date of travel: 50% refund. Cancellation less than 48 hours of travel: NO REFUND. No show or late arrival: NO REFUND.
• Notice of cancellation must be received by us in writing.
• Without any charge: 7 days before the departure date.
• Between 3 days and 6 days will be charged 50% from the total ticket value.
• Between 2 days and 0 days will be charged 100% from the total ticket value.
• No show will be charged 100% from the total ticket value
• In the event of a trip cancellation from the company, the company shall refund any funds paid by the passenger direct to the company, or any funds already paid by an agent to the company on the passenger’s behalf. The passenger is responsible for collecting any funds paid to agents which have not yet been paid to the company.

 Any bank charges incurred for a reversal will be at the expense of the passenger.

 ROAD TRANSPORTATION IN BALI

Road transportation is provided free of charge from and to one specific address in designated areas of Bali. The address must be specified at the time of booking and can only be changed at least 24 hours before departure

Voucher

1. Voucher is valid for the above mentioned date only.
2. Wahana Virendra is entitled to ask additional charge for products and or services that are excluded from products and or services that have been mentioned on voucher.
3. Voucher can not be exchanged with other products and or services without approval from Wahana Virendra.
4. Voucher can not be canceled and refunded.
5. If you have any questions please contact Wahana Virendra info@wahanavirendra.co.id or call +62 877-7679-9777